隱私權聲明
資料管理人之定義依據歐盟一般資料保護規範(GDPR)如下:
The controller defined by the General Data Protection Regulation (GDPR) is:
台灣賓士(「本公司」/ “We”)
台北市民生東路三段129號13樓(13 F., No. 129, Mingsheng E. Rd., Sec. 3, Taipei 105, Taiwan, R.O.C)
電子郵件信箱:csm_crm@daimler.com
E-mail: csm_crm@daimler.com
資料保護主管:
Data Protection Officer:
Mercedes-Benz Group AG
Chief Officer Corporate Data Protection
HPC E600
70546 Stuttgart
Germany
E-mail: data.protection@mercedes-benz.com
Provider of Mercedes me Privacy Center
Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Tel: +49 711 17 - 0
E-Mail: dialog.mb@mercedes-benz.com
1. 資料保護
Data Protection
感謝您造訪本公司的網站並對本公司提供的產品感到興趣。保護您的個人資料對本公司相當重要,在本隱私政策中,本公司將解釋本公司如何蒐集與處理您的個人資訊、本公司之目的與法律依據,以及您在此基礎上所享有的權利。由於 Mercedes-Benz Group AG 進行企業組織重整。自 2019 年 11 月 1日起,Mercedes-Benz Group AG 將負責此網站的資料保護。請由此參見個人資料保護規範:
梅賽德斯-賓士集團資料保護政策
We appreciate you visiting our website and your interest in the products we offer. Protecting your personal data is very important to us. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. Since Mercedes-Benz Group AG had already undergone reorganization, from November 1st, 2019, Mercedes-Benz Group AG will be the responsible data protection controller for this website. You will find our updated Privacy Statement here:
Mercedes-Benz Data Protection Policy
本公司對於使用本公司網站及梅賽德斯-賓士集團資料保護政策的隱私權聲明不適用於您在社群網站或其他供應商網站上的活動,此類活動可透過本公司網站上的連結造訪。請閱讀該等供應商網站上的資料保護規定。
Our Privacy Statement on the use of our websites and the Mercedes-Benz Group AG Data Protection Policy do not apply to your activities on the websites of social networks or other providers that can be accessed using the links on our websites. Please read the data protection provisions on the websites of those providers.
然而,其所連結的其他網站並不在本隱私權保障的範圍內。
The Mercedes-Benz web pages may however include links to other web pages which are not covered by this privacy statement.
2. 蒐集與處理您的個人資料
Collecting and processing your personal data
a. 每當您造訪本公司的網站時,本公司會儲存您正在使用的瀏覽器及作業系統的特定資訊、您造訪的日期與時間、互動狀態(例如您是否能夠造訪網站或收到錯誤訊息)、網站上功能的使用、您輸入的任何搜尋詞組、您造訪個別網站的頻率、您造訪的檔案名稱、移轉的資料量、您造訪本公司網站所經過的網頁、造訪本公司網站後所造訪的網頁等,無論是點擊本公司網站上的連結,或直接將網域名稱輸入到您用於開啟本公司網站的瀏覽器相同標籤字符(或視窗)。此外,本公司基於安全理由,會將您的 IP 位址及您網路服務供應商的名稱保存七天;特別是防止並偵測企圖對本公司網站的攻擊或詐騙行為。
Whenever you visit our websites, we store certain information about the browser and operating system you are using; the date and time of your visit; the status of the interaction (e.g. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. In addition, we store your IP address and the name of your Internet service provider for seven days. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud.
b. 如果您提供此資料,則本公司僅儲存其他個人資料,例如作為註冊、聯絡表、調查、價格競爭或契約簽署之一部分,甚至在此類情況下,僅限本公司依據您提供的同意書或相關法律規定之範圍(關於此部分的進一步資訊可在下文「處理的法律依據」條文中找到)。
We only store other personal data if you provide this data, e.g. as part of a registration, a contact form, a survey, a price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (further information on this can be found below in the section "Legal basis of processing").
c. 您在法律或契約上均無義務分享您的個人資訊。然而本公司網站某些功能的使用可能取決您是否分享或個人資訊,若您在此情況下未提供個人資訊,則可能無法使用此類功能或使用有限功能。
You are neither legally nor contractually obligated to share your personal information. However, certain features of our websites may depend on the sharing or personal information. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with limited functionality.
3. 使用目的
Purpose of use
a. 本公司使用您造訪本公司任何網站期間蒐集的個人資訊,以便讓您盡可能便於使用本公司網站,並保護本公司資訊科技系統免於受到攻擊及其他非法活動。
We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities.
b. 如果您與本公司分享其他資訊 - 例如:填寫註冊表、聯繫表、調查、參加比賽或與您簽訂契約 – 則本公司會將此類資訊用於指定目的、客戶管理目的,如果需要,用於處理與收費及在每一情況下所需範圍內的業務交易。
If you share additional information with us – for example, by filling out a registration form, contact form, survey, contest entry or to execute a contract with you – we will use that information for the designated purposes, purposes of customer management and – if required – for purposes of processing and billing and business transactions within the required scope in each instance.
c. 我們只會基於法律的規定透露您的資料給政府相關機構。我們的員工、代理商,經銷商基於對本公司的義務將遵行保密要求,同時並接受本公司的管理規範。
Any disclosure of personal data to government bodies and authorities only occurs as part of mandatory national legal provisions. We have placed our employees, agencies and retailers under a duty of confidentiality.
4. 將個人資訊轉讓給第三方、社群外掛(Social Plugin)、服務供應商之使用
Transfer of Personal Information to Third Parties; Social Plugins; Use of Service Providers
a. 本公司的網站亦可能包括推介第三方。如果您點擊此類推介,本公司會在所需範圍內將資料移轉給個別供應商(例如您自本公司發現此推介的資訊,以及您基於此目的在本公司網站所提供的更多資訊(如適用))。
Our websites may also contain an offer of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).
b. 當本公司在社群網路(如 Facebook、Twitter 及 Google+ )上使用社群外掛(Social Plugin)時,本公司將其整合為下列內容:
When we use social plug-ins on our websites from social networks such as Facebook, Twitter and Google+, we integrate them as follows:
當您造訪本公司網站時,社群外掛(Social Plugin)將停用,即無資料被傳送到此類網路營運商。如果要使用其中一個網路,請點擊相關社群外掛(Social Plugin)建立與個別網路伺服器的直接串聯。
When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.
如果您在網路上擁有使用者帳戶並在啟用社群外掛(Social Plugin)時登入,則網路可將您對本公司網站的造訪與您的使用者帳戶相連結。若您想避免此類情況,請在啟用社群外掛(Social Plugin)前退出網路。在您啟用現有社群外掛(Social Plugin)前,社群網路無法將造訪與其他 Mercedes-Benz 網站串聯。
If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to other Mercedes-Benz websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in.
當您啟用社群外掛(Social Plugin)時,網路會將可提供的內容直接傳送到您的瀏覽器,並將其整合到本公司的網站上。在此情況下,亦可能發生由個別社群網路發起及控制的資料傳輸。您與社群網路的連結、網路與您的系統之間發生的資料傳輸,以及您在該平台上的互動操作僅會受該網路隱私政策之拘束。
When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed sole-ly by the privacy policies of that network.
在您停用或刪除 Cookie 前,社群外掛(Social Plugin)仍處於活動狀態。
Cookie政策
The social plug-in remains active until you deactivate it or delete your cookies.
Cookie Policy
c. 如果您點擊推介的連結或啟用社群外掛(Social Plugin),個人資料可能會傳送到歐洲經濟區以外的國家/地區,從歐洲聯盟(「歐盟」)的觀點而言,可能不會保證提供歐盟標準處理個人資料的「充足保護」。在點擊連結或啟用社群外掛(Social Plugin)前請留意,此將觸發您的資料進行移轉。
If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection” for the processing of personal data in accordance with EU standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.
d. 本公司亦使用合格的服務供應商(資訊科技服務供應商、行銷代理機構)經營、優化及保護本公司網站。本公司僅將個人資料傳輸給後者,因此對於提供及使用網站及其功能、追求合法利益或在您同意的情況下係屬必要(見第 8 條)。資料可能傳送到歐洲經濟區外的接收人,請參見下列第 12 條。
We also use qualified service providers (IT service providers, marketing agencies) to operate, optimize and secure our websites. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests or insofar as you have consented there to (see Section 8). Data may be transmitted to recipients outside the European Economic Area; please refer to section 12 below.
5. 使用資料之評估(「追蹤」)及以使用為基礎的資訊(「(再)追蹤」)
Evaluation of use data ("tracking") and use-based information ("(re-)targeting")
5.1 通則
General
本公司希望我們網站的內容盡可能符合您的偏好,以利改善本公司為您提供的服務。為識別網站的使用偏好及特別受歡迎的領域,本公司使用下列追蹤技術:Adobe Analytics、Google Analytics。
We want the content of our websites to match your preferences as closely as possible, thereby improving what we offer you. To recognize use preferences and particularly popular areas of the websites, we use the following tracking technologies: Adobe Analytics, Google Analytics.
分析使用資料 Analysis of usage data
在您同意 Google 行銷產品後,如欲撤銷同意,您可在造訪本公司網站時刪除儲存在 Cookie 中的同意。請造訪 Google 網站,在此類資料保護須知編譯時,可使用下列連結:
https://adssettings.google.de/anonymous
To delete cookies inserted with your consent when visiting our websites after your consent to Google marketing products is withdrawn, please visit the Google websites; at the time when these data protection notes were compiled, the following link can be used for this:
https://adssettings.google.de/anonymous
6. 安全性
Security
本公司採取技術與組織安全措施,保護本公司所管理您的資訊不會遭到無授權之人篡改、遺失、破壞或存取。本公司配合技術進步不斷改進本公司的安全措施。
We take technical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. We are continuously improving our security measures in line with technological advancements.
7. 處理之法律依據
Legal Foundations for Processing
a. 如果您已同意本公司處理您的個人資訊,則此即為處理您個人資訊的法律依據(歐盟通用資料保護條例或 GDPR 第 6 條第 1 項第 a 款)。
If you have given us your consent to process your personal information, then that is the legal foundation for processing it (Art. 6, para. 1, letter a, of the EU's General Data Protection Regulation, or GDPR).
b. 歐盟通用資料保護條例第 6 條第 1 項第 b 款是處理個人資訊以便與您建立聯絡或履行契約的法律依據。
Art. 6, para. 1, letter b, of the GDPR is the legal basis for processing personal information for the purpose of entering into a contact or performing a contract with you.
c. 如果需要處理您的個人資訊履行本公司的法律上義務(例如資料保存),則本公司有權依據第 6 條第 2 項第 c 款落實此義務。
If processing your personal information is required to fulfill our legal obligations (e.g. data retention), we are authorized to do so by Art. 6, para. 2, letter c, of the GDPR.
d. 此外,本公司處理個人資訊之目的是依據歐盟通用資料保護條例第 6 條第 1 項第 f 款之規定,保護本公司法律上利益並符合第三人之利益。此類法律上利益例如包括維護本公司資訊科技系統的功能、(直接)行銷本公司與第三人的產品及服務,以及商業聯絡法律規定的文件檔案。作為考量各種情況所需利益的一部分,本公司會考量各個層面,特別是個人資訊的類型、處理目的、處理的環境,以及您個人資訊保密的利益。
Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Art. 6, para. 1, letter f of the GDPR. Examples of such legitimate interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products and services and those of third parties and the legally required documentation of business contacts. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information.
8. 刪除個人資料
Deleting your personal data
基於安全理由,本公司所儲存您的 IP 位址及網路服務供應商的名稱將在七天後刪除。此外,本公司會在完成蒐集與處理您的個人資訊之目的後,立即刪除您的個人資訊。超過此段時間,資料儲存僅在本公司應遵守歐盟法律,或上述法律規定適用於第三方國家法律規定所需範圍內進行(如有適當資料保護等級)。如果無法在個別情況下刪除資料,則會標註相關的個人資料限制進一步的處理。
Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in the EU or by legal provisions in third-party countries if these have an appropriate level of data protection. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing.
9. 資料主體之權利
Rights of the Data Subject
a. 作為受到資料處理影響的資料主體,您享有資料查閱(歐盟通用資料保護條例第 15 條)、更正(歐盟通用資料保護條例第 16 條)、刪除(歐盟通用資料保護條例第 17 條)、限制處理(歐盟通用資料保護條例第 18 條)及資料可轉移性(歐盟通用資料保護條例第 20 條)等權利。
As a data subject affected by data processing, you have the right to information (Section 15 GDPR), Correction (Section 16 GDPR), Deletion (Section 17 GDPR), Restricted processing (Section18 GDPR) and Data Transferability (Section 20 GDPR).
b. 如果您同意本公司處理您的個人資訊,您有權隨時撤銷您的同意。您的撤銷不會影響在您撤銷同意前處理您的個人資訊之合法性,此對於依據另一法律規定繼續處理資訊亦無影響,例如履行法律義務(參見「處理之法律依據」條文之規定)。
If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing").
反對之權利
基於您特定情況相關的理由,您有權隨時對於依據歐盟通用資料保護條例第 6 (1e) 條(公共利益之資料處理)或歐盟通用資料保護條例第 6 (1f) 條(基於利益平衡之資料處理)所處理您的相關資料表示反對。若您表示反對,本公司僅可在基於強制規定、超越您個人利益、權利及自由的合法理由下,或基於法律請求權之主張、行使或抗辯之理由,繼續處理您的個人資料。
Right to object
For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Section 6 Clause (1e) GDPR (data processing in the public interest) or Section 6 Clause 1 f) GDPR (data processing on the basis of a balance of interests). If you file an objection, we will continue to process your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or defense of legal claims.
在可能的情況下,本公司會要求您將您的請求或聲明提交到下列聯絡地址:
csm_crm@mercedes-benz.com
We ask you to address your claims or declarations to the following contact address if possible:
csm_crm@mercedes-benz.com
c. 如果您認為個人資料的處理違反法律規定,則您有權向有管轄權的資料保護主管機關提出投訴(歐盟通用資料保護條例第 77 條)。
If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
10. 資訊自由
Freedom of Information
依據書面之要求,Mercedes-Benz 或其經銷商將以書面通知您的哪些個人資料依按當地法規認可的範圍內已由我們的系統所儲存。如果這些資料不正確,我們將根據您的要求進行改正。相關詳情敬請洽詢當地的網路服務站。
On request, Mercedes-Benz or the entity responsible for you will inform you in writing as soon as possible and in accordance with applicable law whether and what personal data relating to you has been stored by us. If you are a registered user, you have the option of viewing, deleting or editing your personal data yourself. If incorrect information is stored despite our efforts to ensure that data is accurate and up to date, we will correct it at your request.
如果對於處理個人資料有任何疑問,可聯繫 Mercedes-Benz Group AG 資料保護主管,如果您有任何資訊、建議或投訴的相關要求,主管及其小組可隨時回應您。
If you have any questions about the processing of your personal data, you can contact our Group Data Protection Officer, who, along with his team, is available should you have any requests for information, suggestions or complaints.
資料保護主管 / Data Protection Officer
Mercedes-Benz Group AG
Chief Officer Corporate Data Protection
HPC E60070546
Stuttgart Germany
E-mail: data.protection@mercedes-benz.com
11. 電子通訊
Newsletter
如果您訂閱本公司網站上提供的電子通訊,則除您同意將其用於其他目的外,在電子通訊註冊時所提供的資訊將僅用於寄送電子通訊。您可隨時使用電子通訊中所含的取消訂閱的選項以取消訂閱。
If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. You may cancel the subscription at any time by using the option to unsubscribe contained in the newsletter.
12. 梅賽德斯-賓士集團的中央註冊服務
Mercedes-Benz Group AG's Central Registration Service
透過梅賽德斯-賓士集團提供的中央註冊服務,您可註冊所有屬於梅賽德斯-賓士集團的網站與應用程式及連結其服務相關的品牌。應適用的使用條款包括具體的資料保護規定,此等使用條款可在相關網站及應用程式的註冊頁面上找到。
With the Central Registration Service offered by Mercedes-Benz Group AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. The applicable terms of use contain specific data protection provisions. Those terms of use can be found on the registration pages of affiliated websites and applications.
13. 資料傳輸到歐洲經濟區以外的接收人
Data transmission to recipients outside the European Economic Area
a. 使用服務供應商(參見第 4 條第 d 款)、追蹤及(再)追蹤(參見第 5 條)時,個人資料可能提供給歐洲聯盟(「歐盟」)、冰島、列支敦士登及挪威(即歐洲經濟區)以外國家的接收人,並在當地進行資料移轉及處理,特別是在美國、印度。
When using service providers (see section 4. d.), tracking and (re-) targeting (see section 5), personal data may be provided to recipients in countries outside the European Union ("EU"), Iceland, Liechtenstein and Norway (= European Economic Area) are transferred and processed there, in particular USA, India.
b. 自歐盟的觀點而言,下列國家符合歐盟標準的個人資料保護等級(所謂的「適足性」):安道爾、阿根廷、加拿大(有限)、法羅群島、根西島、以色列、馬恩島、日本、澤西島、紐西蘭、瑞士、烏拉圭。本公司同意位於其他國家/地區使用歐盟標準契約條款、具有拘束力的公司條例,或歐盟與美國或瑞士與美國之間依據法律要求所建立的「適足保護等級」。如欲瞭解更多詳細資訊,請利用上述第 9 條第 d 項所提供的聯絡方式。
In the following countries, from the EU's point of view, there is an adequate level of personal data protection (so-called "adequacy"), in compliance with EU standards: Andorra, Argentina, Canada (limited), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay. We agree with recipients in other countries on the use of EU standard contractual clauses, binding corporate regulations or EU-U. S. or Swiss-U. S. Privacy Shield to create an "adequate level of protection" according to legal requirements. For more information, please use the contact details given in section 9.d. above.
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最後更新:2022 年 01 月
Last update: Jan 2022